Credit and Payment Policy

  • KiN offers 30-day net terms and accepts payments by cheque, credit card payment online, and Credit Unions, Tangerine, and Bank of Montreal online payments.
  • KiN Internet services are provided on the basis of 30-day net terms and are considered overdue if not paid within 30 days of the date of the invoice. We invoice by e-mail within a few days of the beginning of each month. You will receive both a statement of account and a monthly invoice in Adobe PDF form.
  • KiN’s terms of business are commonly used by Internet Service Providers. We charge in advance for monthly subscription fees.
  • If today is March 1st and you have a Fibre 10 subscription, we will bill you for $54.95 plus tax for service in March.  Your statement which you will receive by email in early March would show this billing and be due on or before April 1st.
  • Customers who are behind in payments the equivalent of three months’ fees are subject to having their service disconnected without notice. Re-connection will require payment of all outstanding bills in full, plus a $25 re-connection fee.